Patient Resources
Patient Resources
Physiotherapy Insights for Better Healing
At Nishat Hospital, we believe informed patients heal better. Our physiotherapy education program empowers individuals with knowledge about their condition, treatment techniques, posture correction, exercise routines, and injury prevention. Through workshops, one-on-one guidance, and printed materials, we help patients take an active role in their recovery journey.
Medicine FAQs
Getting To The Hospital
The nearest airport to Nishat Hospital is Chaudhary Charan Singh International Airport (Lucknow), located approximately 15–20 km away, with a travel time of around 30–40 minutes by car. It offers both domestic and select international flight connections, making travel convenient for patients from India and abroad.
Nishat Hospital provides transportation support for international patients, including airport pick-up and drop-off services. Our team ensures comfortable travel between the airport, accommodation, and hospital, helping you start and end your medical journey with ease and convenience.
Nishat Hospital’s International Patient Services team assists with visa procedures by providing medical invitation letters and necessary documentation. We also help coordinate travel arrangements, including flight guidance, airport transfers, and accommodation options, ensuring a smooth journey from your home country to our hospital.
Meeting Doctors
You can schedule an appointment or telemedicine/virtual consultation by contacting Nishat Hospital’s International Patient Services team via phone, email, or the hospital’s official website. Share your medical reports and preferred doctor’s name, and our team will confirm the appointment, arrange payment details, and provide secure access for the virtual session.
Kindly bring your passport, valid visa, medical records, and any referral documents for a smooth admission process.
Nishat Hospital offers interpreter services for international patients to ensure clear communication during consultations and treatment. Our team can arrange language support in advance, helping you understand medical information, treatment plans, and instructions accurately for a comfortable and stress-free healthcare experience.
Nishat Hospital assigns a dedicated International Patient Coordinator as your Single Point of Contact. This coordinator manages your entire journey—from travel assistance and admission to treatment scheduling, billing, and discharge—ensuring smooth communication and personalized support at every stage of your care
Getting Admitted
Appointment & Confirmation – Confirm your treatment plan and admission date with our team.
Document Submission – Provide ID/passport, medical records, and insurance details (if applicable).
Pre-Admission Formalities – Complete registration forms and consent documents.
Room Allocation – Choose your preferred room category based on availability.
Settlement & Deposit – Make the required payment or submit insurance authorization.
Guided Check-In – Our staff escorts you to your room and briefs you about facilities and schedules.
Nishat Hospital offers a variety of in-patient room options to suit different needs and budgets, including:
General Ward – Shared accommodation with essential facilities.
Semi-Private Room – Two patients per room with added privacy.
Private Room – Single occupancy with attached washroom and visitor seating.
Deluxe Room – Spacious single room with enhanced amenities.
Suite Room – Premium accommodation with separate living area and personalized services.
Billing & Financial Support
Nishat Hospital accepts multiple payment methods for patient convenience, including:
Cash (local currency)
Credit and debit cards (Visa, MasterCard, etc.)
Bank transfers
Online payment gateways (where available)
Insurance direct billing (for empaneled providers)
Demand drafts or certified cheques (if applicable)
Nishat Hospital provides detailed cost estimates before any medical procedure. By sharing your medical reports and treatment requirements, our team will prepare a personalized quotation covering consultation, investigations, treatment, hospital stay, and other expected expenses, helping you plan your budget with transparency and confidence.
Visitors
Nishat Hospital follows specific visiting hours to ensure patient rest and recovery. Visitors are generally allowed during designated time slots, which vary by department and patient condition. For ICU and critical care areas, visiting is more restricted. Please check with the nursing station for the exact schedule.
Cash (local currency)
Credit and debit cards (Visa, MasterCard, etc.)
Bank transfers
Online payment gateways (where available)
Insurance direct billing (for empaneled providers)
Demand drafts or certified cheques (if applicable)
Visitors at Nishat Hospital can access complimentary Wi-Fi in designated areas. The hospital also provides comfortable waiting lounges, cafeteria services, and other basic amenities to ensure a convenient and pleasant experience while visiting patients.
Visitors can communicate with hospital staff by approaching the Patient Help Desk, nursing stations, or the reception counter. Staff members are available to address queries, provide updates on patient status, and guide visitors to the appropriate department or service for assistance.
After Your Treatment
Yes. Nishat Hospital provides a detailed discharge summary, including treatment details, medications, follow-up instructions, and any necessary lifestyle recommendations.
Our team schedules your follow-up appointments before discharge and can arrange in-person or telemedicine consultations as required.
Nishat Hospital provides printed copies at discharge and can share digital copies via secure email or patient portals. Upon request, additional copies can be sent to your home country or directly to your local physician for continued care.
Preparing for Your Visit
Get Ready for Your Hospital Visit
Preparing for your visit to Nishat Hospital ensures a smooth and stress-free experience. Gather all necessary documents, medical records, and identification, and confirm your appointment in advance. Our team provides guidance on travel, accommodation, and what to expect, helping you feel confident and well-prepared for your healthcare journey
Important Information about Mail Order Prescription (RX) Services
Nishat Hospital offers convenient mail order prescription (RX) services for eligible patients, ensuring timely delivery of prescribed medications directly to your home. This service helps maintain treatment continuity, especially for long-term therapies. Patients must provide a valid prescription, current contact details, and delivery address.
Please plan to arrive at least 15 minutes ahead of time to fill out any paperwork. Please bring the following:
- Insurance card
- Government-issued identification card
- Prescription card
- Co-payment if your insurance plan requires it
- A list of your current medications
- On your first visit, you may be asked to sign a (HIPAA) privacy form.
Regarding Your Insurance Deductibles
At Nishat Hospital, patients using insurance are responsible for any deductibles as per their policy terms. Your deductible is the amount you must pay out of pocket before your insurance coverage begins. Our billing team will inform you of the exact deductible amount in advance and guide you through the payment process, ensuring clarity and transparency in your medical expenses.
Download and Print Medical Release Forms
Download and Print New Patient Forms
instructional videos
online resources
Your Visit
Bring photo identification, insurance referral (if needed) and insurance cards. View or download patient forms.
Access Patient Gateway
Patient Gateway is a fast, secure way to access some of your medical information, appointments, and test results.
Meet Our New Doctors
Meet our new and affiliated dermatologists seeing patients at Mass General Dermatology.
Online Resources for Skin Conditions
More information about specific skin conditions, patient support groups, and foundations.
Resource for Our physiotherapy Patients
Directions to Our Location
View a list of health care providers and find contact information.
Directions to Nishat Hospital
Find a location for services at Nishat Hospital main campus and in the surrounding communities.
Billing Information
Learn about our billing and insurance policies and Nishat Hospital financial assistance options.
Parking & Shuttles
Nishat Hospital offers secure parking facilities and convenient shuttle services, ensuring easy access and comfort for patients and visitors.
Appointment Booking & Referrals
Nishat Hospital offers a streamlined appointment booking and referral system, ensuring patients can easily schedule consultations with specialists. Our team assists with quick referrals, minimizing delays in accessing quality care and treatment
